1. Who We Are
am.care is an AI-powered healthcare technology platform. We provide online appointment scheduling, electronic health records, and clinic management services.
2. Information We Collect
- Name, date of birth, address, phone, email
- Insurance: member ID, group number, insurer
- Medical: diagnoses, symptoms, treatment notes
- Billing: CPT codes, insurance claims
- Appointment history
3. How We Use Your Information
- Treatment: Sharing information with your provider
- Payment: Submitting insurance claims
- Operations: Improving our platform
4. How We Protect Your Information
- PHI stored in HIPAA-compliant AWS database with AES-256 encryption
- All transmissions encrypted via SSL/TLS
- AWS Business Associate Agreement signed
- Access restricted to authorized personnel
- Audit logs maintained for all PHI access
5. Your Rights
- Right to access your PHI
- Right to amend inaccurate records
- Right to request restrictions
- Right to file a complaint